Customer Churn Risk Scanner
Flags customers likely to cancel by scanning support, chat, and usage data.
by gooseworks-ai · ★ 1,265 on GitHub
What it does
You give Claude your customer list plus whatever data you have from support tickets, Slack, surveys, and usage reports. Claude looks for warning signs that a customer is unhappy or disengaged. You get a scored risk report with suggested next steps for each at-risk account.
Who it’s for
A good fit for support teams and anyone answering customers, people who run the day-to-day of a business and small business owners and startup founders.
Customer Support Operations & Admin Small Business & Startups
Do you need to code?
No. You can use this without writing or editing any code.
How to install
Add it to Claude as a skill. Download the skill folder from its source page, zip it, and upload it in Claude’s settings under Skills. See the step-by-step guide.
Safety note
Reads whatever customer data files you provide.
As with any add-on, only install skills from sources you trust, and read what it does first.
License
MIT