Customer Experience Advisor
Acts as a customer experience leader to improve retention, renewals, and customer feedback programs.
by borghei · ★ 976 on GitHub
What it does
You describe your company's customer base, retention numbers, and current support or success setup. Claude reviews this like an experienced customer experience executive and suggests a strategy, flags at-risk accounts, and helps design a feedback program. You get a clear plan for improving customer retention and gathering useful customer input.
Who it’s for
A good fit for support teams and anyone answering customers, salespeople, consultants and founders who sell and small business owners and startup founders.
Do you need to code?
No. You can use this without writing or editing any code.
How to install
Add it as a skill, or as part of its plugin. This skill also ships inside a plugin, so you can upload just this skill to Claude, or install the whole plugin it comes in. See the step-by-step guide.
Safety note
Runs bundled scripts on your computer; gives business strategy suggestions, not professional advice.
Script files included: 3
As with any add-on, only install skills from sources you trust, and read what it does first.
License
MIT