Review & Reputation Manager
Tracks reviews and quiet customers, then drafts replies and win-back offers for your approval.
by anthropics · ★ 32,564 on GitHub
What it does
You connect your review sites, CRM, and support tools (or paste in exports). Claude gathers reviews, complaints, and order patterns, spots themes and customers at risk of leaving, and drafts replies and win-back offers in your voice. You get a reputation summary plus ready-to-send drafts.
Who it’s for
A good fit for support teams and anyone answering customers and marketers, founders and anyone promoting a business.
Do you need to code?
No. You can use this without writing or editing any code.
How to install
Add it as a skill, or as part of its plugin. This skill also ships inside a plugin, so you can upload just this skill to Claude, or install the whole plugin it comes in. See the step-by-step guide.
Safety note
Reads reviews and customer data from connected accounts; drafts replies for your approval before sending.
As with any add-on, only install skills from sources you trust, and read what it does first.
License
Apache-2.0