Support Operations Planner
Helps you design or fix your customer support setup, staffing, and metrics.
by cbrock84 · ★ 2,086 on GitHub
What it does
You describe your current support channels, team size, or problems like long wait times. Claude walks through what's driving contact volume, where automation or self-service could help, and how to set realistic service levels. You get a practical plan for improving support without just adding more staff.
Who it’s for
A good fit for support teams and anyone answering customers and people who run the day-to-day of a business.
Do you need to code?
No. You can use this without writing or editing any code.
How to install
Add it as a skill, or as part of its plugin. This skill also ships inside a plugin, so you can upload just this skill to Claude, or install the whole plugin it comes in. See the step-by-step guide.
Safety note
Nothing specific was flagged when we reviewed this listing.
As with any add-on, only install skills from sources you trust, and read what it does first.
License
MIT