Voice of Customer Report Builder

What it does

You give Claude exports of customer feedback from wherever you have it, such as support tickets, NPS scores, Slack messages, or call notes. Claude groups the feedback into themes and tracks sentiment over time. You get a single report with clear takeaways for your product, marketing, and support teams.

Who it’s for

A good fit for support teams and anyone answering customers, people who research markets, competitors or topics and product managers and founders shaping a product.

Customer Support Research & Analysis Product Management

Do you need to code?

No. You can use this without writing or editing any code.

How to install

Add it to Claude as a skill. Download the skill folder from its source page, zip it, and upload it in Claude’s settings under Skills. See the step-by-step guide.

Safety note

Reads the feedback files you provide; may also pull public reviews.

As with any add-on, only install skills from sources you trust, and read what it does first.

License

MIT