Customer Support Tracker
Triages support emails, logs tickets, and escalates urgent issues.
by googleworkspace · ★ 31,849 on GitHub
What it does
You point Claude at your support inbox. Claude sorts incoming emails, turns them into tracked tasks, logs updates in a spreadsheet, and flags urgent cases in a team chat. You get an organized support workflow instead of a cluttered inbox.
Who it’s for
A good fit for support teams and anyone answering customers and people who run the day-to-day of a business.
Do you need to code?
Some. To get the most from this one you may need to be comfortable with code, the command line or technical setup.
How to install
Add it to Claude as a skill. Download the skill folder from its source page, zip it, and upload it in Claude’s settings under Skills. See the step-by-step guide.
Safety note
Requires command-line setup and Google account access; can read email, edit spreadsheets, and post Chat messages on your behalf.
As with any add-on, only install skills from sources you trust, and read what it does first.
License
Apache-2.0